Thank you for visiting and shopping at Petra Stiglingh Art. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Once the order has been processed it will be picked up by our couriers and should arrive within 5 business days.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Once an order has been shipped, you should receive it within 5 business days. Please note that delays may occur. You will be contacted via email to inform you of any delays.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping Policy
Please contact us if you want to purchase a painting but don’t live in South Africa. We will try and arrange for payment and delivery.
If you would like to return a product you must contact us within 14 days of receipt of your package. The product must be undamaged and in the original packaging. You will be required to pay the return delivery charge.
If any products received were damaged during shipping we require you to contact us and we will arrange for the item to be collected at our cost and you will receive a refund.